“What about love? On love as a mechanism of trust in organizations”
by Emre Karali
In this study, we explore how organizations vary in the extent to which they are governed through love and how this translates in how trust manifests within the organization. We do so by means of a vast comparative case study, spanning a wide variety of organizations, to capture differences related to organizations and industries. We find that organizations vary in the extent to which they are governed through love and trace this to managerial and organizational features. Organizations characterized as ‘loveful’ tend to also be governed more through trust. This study contributes to the discussion on whether organizations should be governed through control or trust, by illuminating the important role of love in this regard, and by bringing forward managerial and organizational boundary conditions to this.